Privacy

This page explains what information City Towers Apartments receives through this website and how we use it. We handle personal information in line with New Zealand’s Privacy Act 2020.

Enquiries and booking requests

When you use our contact or booking enquiry form we receive your name, email address, phone number, your dates and number of guests (for a booking request) and your message. It reaches us by email and is used only to answer you and arrange your stay. We don’t share it with anyone else. Forms for residents of the building work the same way: what you send, including any photos, comes to us by email and is not kept on the website.

Card details

If we send you a link to add a card for your booking, the card details are entered on Stripe’s secure page and held by Stripe. We never see or store your full card number.

Visitor statistics

We use analytics tools to understand how the website is used and to improve it. They count visits, pages viewed and how visitors found the site, and record clicks and scrolling. They don’t collect your name or email address, and anything typed into forms is not recorded.

These tools use cookies. You can block or delete cookies in your browser settings.

Hosting

Our hosting provider briefly processes technical connection details (such as IP addresses) to deliver and protect the website.

How long we keep information

We keep booking and enquiry records only as long as we need them for your stay and for our business and tax records.

Your information

To see, correct or delete information we hold about you, email us or call us.

Last updated: 14 November 2026