National Travel Assistance
NTA accommodation near Auckland City Hospital
Travelling to Auckland for specialist treatment? Settle into a quiet, self-contained apartment a short drive from the hospital — with the itemised invoices you need for your National Travel Assistance claim.
Why patients choose us
A quiet base for your treatment in Auckland
Being referred to Auckland for specialist care is stressful enough without worrying about where to stay. City Towers gives out-of-town patients and their support people a calm, private serviced apartment in Newmarket — close to Auckland City Hospital, Allevia Hospital Epsom (formerly Mercy Ascot) and Southern Cross Gillies Hospital — with weekly and long-stay rates for treatment that runs over several days or weeks.
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Ready for your claim
Original, dated, itemised invoices you can attach straight to your NTA claim form.
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Minutes from your appointment
A short, easy drive to Auckland’s public and private hospitals, with free parking on site.
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Self-cater and rest
A kitchenette to prepare your own meals and a quiet studio to recover between appointments.
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Room for a support person
Self-contained studios that comfortably suit a patient plus an approved support person.
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Stay as long as you need
Guest laundry and discounted weekly, fortnightly and monthly rates for longer treatment.
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Close to everything
Walk to Newmarket’s shops, pharmacies and cafés; Auckland CBD is 10 minutes away.
How National Travel Assistance works
From referral to reimbursement
1
Get referred and registered
Your specialist or hospital travel coordinator registers you for National Travel Assistance and confirms what you can claim.
2
Book your stay with us
Tell us your treatment dates and that you’re claiming through NTA. We’ll confirm a self-contained studio and give you a clear quote.
3
Keep your itemised invoices
We provide original, dated invoices for your stay. Attach them to your claim form, signed and stamped by the hospital, along with your receipts.
City Towers is an independent serviced-apartment provider and isn’t part of the NTA scheme. Eligibility and what you can claim are decided by Health New Zealand | Te Whatu Ora and your specialist — please confirm the details with your hospital travel coordinator.
Location
Close to Auckland’s hospitals
| Destination | Drive | Walk |
|---|---|---|
| Auckland City Hospital, Grafton | 5 min | ~20 min |
| Allevia Hospital Epsom (formerly Mercy Ascot) | 4 min | ~15 min |
| Southern Cross Gillies Hospital | 5 min | ~18 min |
| University of Auckland — Grafton medical campus | 5 min | ~18 min |
| Newmarket Station & Westfield Newmarket | 3 min | ~8 min |
| Auckland CBD / waterfront | 10 min | — |
Distances and times are approximate and depend on traffic. City Towers is at 2 Maungawhau Road, Newmarket, Auckland 1023.
Your apartment
Comfortable, self-contained serviced apartments
Every City Towers serviced apartment is fully self-contained, so you can settle in and live at your own pace — cook your own meals, do your washing, and spread out in more space than a hotel room. Choose from two studio serviced apartments:
Studio
Studio apartment
Self-contained studio with a king bed or two singles, kitchenette and a generous private balcony. Ideal for one or two guests on a longer stay.
Garden Studio
Garden Studio apartment
Ground-level studio opening to a private outdoor courtyard — a quiet, easy-access option with the same self-contained comforts.
Weekly, fortnightly and monthly rates available on request — ask us for a quote.
NTA accommodation FAQs
Common questions
What is NTA (National Travel Assistance)?
National Travel Assistance is a Health New Zealand | Te Whatu Ora scheme that helps eligible patients get some of their travel and accommodation costs back when they’re referred to a publicly funded specialist a long way from home. Your specialist or hospital travel coordinator registers you and confirms what you can claim.
Can I claim accommodation under NTA while I stay here?
Accommodation can usually be claimed when you live at least 100km from the facility treating you and your specialist has approved it. City Towers isn’t part of the scheme and can’t confirm your eligibility, but we give you the itemised, dated tax invoices you need to attach to your claim. Always check the details with your hospital travel coordinator first.
Do you provide receipts and invoices for my NTA claim?
Yes. We provide original, itemised invoices showing dates and amounts, ready to attach to your claim form. Just let us know at check-in that you’re claiming through National Travel Assistance.
How far are you from Auckland City Hospital?
City Towers is at 2 Maungawhau Road, Newmarket — about a 5-minute drive from Auckland City Hospital in Grafton, and close to Allevia Hospital Epsom and Southern Cross Gillies. Free on-site parking means you can drive straight in.
Can my support person stay with me?
Yes. Our self-contained studios comfortably suit a patient plus a support person, with a kitchenette to prepare your own meals and a quiet space to rest between appointments. NTA may also help with an approved support person’s costs — check with your coordinator.
Drive in, stay in.
Tell us your dates and how long you need. We’ll confirm availability and send you a quote with clear, itemised pricing.